I need a discussion for my week 4 class business comm class and a

class business comm class and a

Leading Your Team

Scenario: Your company is introducing a change to technology or personnel that will affect your team’s working environment. You are tasked with gaining buy-in from your team, as well as learning if they have any objections to this change.You already know that certain team members have strong opinions about the change and are not going to agree with each other. You call the team together for a meeting.

Considering the course materials for this week, answer the following:

Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates’ initial posts by Sunday, midnight of your time zone

1st response

Maria Reyes RE: Week 4 DiscussionCOLLAPSE

Technology Change

Today, employee training and development have become a core element that influences an organization’s productivity and performance. Many companies use extensive resources to ensure that their employees gain the skills, knowledge, and experience required to produce positive outcomes. Additionally, according to Elnaga and Imran (2013), employees who undergo training and development programs bring about more desirable results than those who do not receive any training. For this reason, employee training and development is an essential process in organizations. However, firms’ means and methods to provide training and development programs are sometimes ineffective due to various. In this sense, the company has decided to introduce a technology aspect that will be significant in training employees.

The new technology changes in the company involve applying microlearning as a training and development technique for all employees. In recent years, technological changes have focused on improving different areas in the workplace, including training and development. Hall (2021) explains that microlearning is the most recent technological trend for providing employees with learning and development programs. Our company decided to introduce microlearning because it believes the employees will gain more from this technology than the current training methods. Microlearning involves a modern technological advancement that allows employees to learn new skills in bits, ensuring they optimize the lessons. Therefore, the microlearning technology change is essential and significant for employees that require training and development.

Accounting for Personality Differences

In every team, each individual displays a different personality from the others. The difference in personalities may create problems such as lack of understanding, discrepant response to situations, and comprehension of matters at hand. However, there are several ways I can account for the difference in personalities. First, I would ensure I build a relationship with all the team members because connecting as a team makes it easier to work with different personalities. Secondly, understanding what the team members consider important to them is another way that I will account for the personality differences. These two ways can help me manage the team’s differences in personality.

Encouraging the Members to Challenge Input

Several ways can help me encourage members to ask relevant questions and challenge input from others. For example, I can encourage members to ask questions by leading by example. Leaders who ask questions influence their followers and team members to ask questions regarding issues that have been discussed. Secondly, I have to provide a listening ear to members when they are contributing to the discussion to encourage them to ask questions further. Additionally, giving them time to contribute or challenge others’ points will be good for encouraging them.

Aligning the Team around the Final Decision

All members of a team need to be in agreement before a final decision is made. However, in some cases, members may fail to agree on certain things, which leads to a final decision based on the majority or the leader. In such cases, I will have to explain to the members that the decision had to be made. Despite some of them not agreeing with me, we could present the best decision as a team. Therefore, I will have to explain to the disagreeing members why I settled for the final decision and how it impacts the changes.


Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European journal of Business and Management5(4), 137-147.

Hall, T. (2021). Technological Advancement in the Workplace. Retrieved 16 January 2021 from https://www.financedigest.com/technological-advancement-in-the-workplace.html

2nd response

Chuck Chadwick RE: Week 4 DiscussionCOLLAPSE

Leading Your Team

Scenario: Our organization recently implemented a change within our SalesForce customer relationship management system (CRM). The change impacted the way our Territory Sales Managers (TSM) schedule virtual customer contacts. The change was to reduce clicks and allow TSM’s to gain access to customer information faster. I am our team’s SalesForce Super User. My responsibilities include rollout and demonstration of new features. The new process was not received favorably by all TSM’s which created several challenges.

Personality differences within our team generated differing acceptance levels of the change. According to Andrew Martins, there are four generations currently in the workforce (Boomers, Gen X, Millenials, Gen Z) (1). My teammate Lisa who has been with the company going on 25 years, was not fond of the scheduling process changes. Lisa tends to be somewhat set in her ways and resistant to change. I took the approach of overselling the benefits and rationale for the differences in hopes of gaining Lisa’s buy-in. I also made myself available to her to answer questions after our demo call. According to my DiSC Assessment, I tend to focus on maintaining stability to get results (2). I believed in the stability that the change within our CRM would create for our multiple workstreams, and thankfully I was able to sell Lisa on it as well.

To ensure the team that their voice and opinions mattered and foster a healthy discussion about changes, I opened the call by asking several questions and soliciting feedback. In my experience, questioning effectively helps get the conversation started. I asked each teammate for their opinions individually. Had I read this week’s lecture prior to our call, I could have reinforced that disagreements, when managed well, can have positive outcomes (JWI505, 3).

Finally, to align the team around the final decision, I again reinforced the rationale and benefits of our CRM change. I also made myself available for follow-up after the call. TSM feedback is always welcome and is the driving force behind most SalesForce enhancements and new features; with that in mind, I reinforced that point and set a date for a follow-up call to debrief pain points after testing the new process for two weeks. Stay tuned; the follow-up call is this Thursday.


1. Andrew Martins. 2019. Team Communication Remains A Pain Point for US Workers. Business News Daily Staff

2. Chuck Chadwick. 2020. Everything DiSC Workplace

3. JWI505. Week 4. Lecture. Team Communication

Calculate the price of your order

Select your paper details and see how much our professional writing services will cost.

We`ll send you the first draft for approval by at
Price: $36
  • Freebies
  • Format
  • Formatting (MLA, APA, Chicago, custom, etc.)
  • Title page & bibliography
  • 24/7 customer support
  • Amendments to your paper when they are needed
  • Chat with your writer
  • 275 word/double-spaced page
  • 12 point Arial/Times New Roman
  • Double, single, and custom spacing
  • We care about originality

    Our custom human-written papers from top essay writers are always free from plagiarism.

  • We protect your privacy

    Your data and payment info stay secured every time you get our help from an essay writer.

  • You control your money

    Your money is safe with us. If your plans change, you can get it sent back to your card.

How it works

  1. 1
    You give us the details
    Complete a brief order form to tell us what kind of paper you need.
  2. 2
    We find you a top writer
    One of the best experts in your discipline starts working on your essay.
  3. 3
    You get the paper done
    Enjoy writing that meets your demands and high academic standards!

Samples from our advanced writers

Check out some essay pieces from our best essay writers before your place an order. They will help you better understand what our service can do for you.

Get your own paper from top experts

Order now

Perks of our essay writing service

We offer more than just hand-crafted papers customized for you. Here are more of our greatest perks.

  • Swift delivery
    Our writing service can deliver your short and urgent papers in just 4 hours!
  • Professional touch
    We find you a pro writer who knows all the ins and outs of your subject.
  • Easy order placing/tracking
    Create a new order and check on its progress at any time in your dashboard.
  • Help with any kind of paper
    Need a PhD thesis, research project, or a two-page essay? For you, we can do it all.
  • Experts in 80+ subjects
    Our pro writers can help you with anything, from nursing to business studies.
  • Calculations and code
    We also do math, write code, and solve problems in 30+ STEM disciplines.

Frequently asked questions

Get instant answers to the questions that students ask most often.

See full FAQ
    See full FAQ

    Take your studies to the next level with our experienced specialists

    Hello, we are online 24/7. Leave a message we will reply instantly