Assignment 4: user frustration | Information Systems homework help

user frustration | Information

Points: 80

Assignment 4:  Information Systems     User Frustration

Criteria

Unacceptable

Below 70% F

Fair

70-79% C

Proficient

80-89% B

Exemplary

90-100% A

1. Describe three (3) reasons users are still frustrated with modern applications.

Weight: 20%

Did not submit or incompletely described three (3) reasons users are still frustrated with modern applications.

Partially described three (3) reasons users are still frustrated with modern applications.

Satisfactorily described three (3) reasons users are still frustrated with modern applications.

Thoroughly described three (3) reasons users are still frustrated with modern applications.

2. Suggest one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).
Weight: 25%

Did not submit or incompletely suggested one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).

Partially suggested one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).

Satisfactorily suggested one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).

Thoroughly suggested one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).

3. Describe methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.

Weight: 20%

Did not submit or incompletely described methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.

Partially described methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.

Satisfactorily described methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.

Thoroughly described methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.

4. Suggest at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.

Weight: 20%

Did not submit or incompletely suggested at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.

Partially suggested at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.

Satisfactorily suggested at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.

Thoroughly suggested at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.

5. 3 references

Weight: 5%

No references provided

Does not meet the required number of references; some or all references poor quality choices.

Meets number of required references; all references high quality choices.

Exceeds number of required references; all references high quality choices.

6. Clarity, writing mechanics, and formatting requirements

Weight: 10%

More than 6 errors present

5-6 errors present

3-4 errors present

0-2 errors present