Wk 1, iop 490: workplace assessment – the whole system

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Resource: Ch. 11, p. 176 of Flawless Consulting
Block (2011) states, “The option is to involve the whole client system much more directly in redefining the problem, naming a desired future, outlined alternative actions, and deciding how to proceed. Many consultants and support people have adopted the whole-system approach and redefined their role to be one of convening people to collectively develop a change strategy“ (p. 176). Block introduces his concept of a whole-system discovery process and can be used in a workplace evaluation.

Reference Block, P. (2011). Flawless consulting: A guide to getting your expertise used (3rd ed.). San Francisco, CA: Pfeiffer.

Evaluate your workplace or one that is familiar to you. Identify an organizational issue and complete a needs assessment of this workplace issue in terms of concepts learned throughout the BS/IOP program. Apply strategies for performance improvement related to the following:

• Introduction (110+ words)
• Leadership style (110+ words)
• Organizational culture (110+ words)
• Mission, vision, and values alignment (110+ words)
• System of management (110+ words)
• Decision making (110+ words)
• Motivational techniques (110+ words)
• Employee morale (110+ words)
• Ethics (110+ words)
• Communication and feedback (110+ words)
• Conclusion (110+ words)