Case projects | Computer Science homework help

Case 2- Window’s Steps Recorder

Dale Andrews, a desktop support technician, walked into the support center late one afternoon after a busy day diagnosing PC problems. He called out to anyone who was listening, “Help!”Dale explained to the support agents who were in the office that he had spent most of his day trying to replicate problems that several users were experiencing on their PCs. He said, “I spent several hours trying to figure out exactly what each user had done to cause the problems they reported. In some cases, I just couldn’t get the problem to reveal itself.

”As one of Dale’s desktop support colleagues, you suggested the support group investigate how to use a tool in Windows 8 called the Steps Recorder (this tool is called the Problem StepsRecorder in Windows 7, and in prior versions of Windows, it is called Screenrecorder). Several of the support staff expressed interest in this tool because they have all had experiences similar to Dale’s. Complete the following steps:”

Questions to answer:

1. Research how the Windows Steps Recorder works.

2. If you have access to a  Windows  PC,  set up an example of a common problem, then use the  Steps  Recorder to try out the utility.  For example,  with the  StepsRecorder running, open an application, such as Word or Excel, and try to open a document that doesn’t exist on your computer. You should get an error message. Next,  inspect the output from the  Steps  Recorder to learn about the kinds of information it captured when you tried to open a file that doesn’t exist.AlthoughSteps Recorder only works with recent Windows versions, if you use Windows XP or Vista, you can try out a similar tool called Screenrecorder, which can be

3. Write a brief procedure targeted to end-users that explains how to use the Steps Recorder”

Calculate the price of your order

Select your paper details and see how much our professional writing services will cost.

We`ll send you the first draft for approval by at
Price: $36
  • Freebies
  • Format
  • Formatting (MLA, APA, Chicago, custom, etc.)
  • Title page & bibliography
  • 24/7 customer support
  • Amendments to your paper when they are needed
  • Chat with your writer
  • 275 word/double-spaced page
  • 12 point Arial/Times New Roman
  • Double, single, and custom spacing
  • We care about originality

    Our custom human-written papers from top essay writers are always free from plagiarism.

  • We protect your privacy

    Your data and payment info stay secured every time you get our help from an essay writer.

  • You control your money

    Your money is safe with us. If your plans change, you can get it sent back to your card.

How it works

  1. 1
    You give us the details
    Complete a brief order form to tell us what kind of paper you need.
  2. 2
    We find you a top writer
    One of the best experts in your discipline starts working on your essay.
  3. 3
    You get the paper done
    Enjoy writing that meets your demands and high academic standards!

Samples from our advanced writers

Check out some essay pieces from our best essay writers before your place an order. They will help you better understand what our service can do for you.

Get your own paper from top experts

Order now

Perks of our essay writing service

We offer more than just hand-crafted papers customized for you. Here are more of our greatest perks.

  • Swift delivery
    Our writing service can deliver your short and urgent papers in just 4 hours!
  • Professional touch
    We find you a pro writer who knows all the ins and outs of your subject.
  • Easy order placing/tracking
    Create a new order and check on its progress at any time in your dashboard.
  • Help with any kind of paper
    Need a PhD thesis, research project, or a two-page essay? For you, we can do it all.
  • Experts in 80+ subjects
    Our pro writers can help you with anything, from nursing to business studies.
  • Calculations and code
    We also do math, write code, and solve problems in 30+ STEM disciplines.

Frequently asked questions

Get instant answers to the questions that students ask most often.

See full FAQ
    See full FAQ

    Take your studies to the next level with our experienced specialists

    Hello, we are online 24/7. Leave a message we will reply instantly