250 words for discussion 175 words for responses
Background for Discussion 2:
Before beginning this Discussion, review the background materials on conflict management. Also view the following video on active listening skills.
MindToolsVideos. (2015, June 12). Improve your listening skills with active listening [Video file]. Retrieved from https://www.youtube.com/watch?v=t2z9mdX1j4A
You will need the concepts and principles from these sources to support your responses to the discussion question. You may also support your comments with information from outside sources. Be sure to cite sources used.
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