Please complete the following assignments in the exact order listed.
You will be asked to put together a series of written communication that engages positive messaging for a variety of audiences. You will write a(n)
1. Revise a Formal Memo
FORMAL MEMO: Revise a formal memo to improve the “You-Attitude.” See Unit 2, Module 6, p. 99
Imagine you are a manager in an office building undergoing some renovations. A member of your staff writes the following memo:
Subject: Status of Building Renovations
We are happy to announce that the renovation of the lobby is not behind schedule. By Monday, October 9, we should be ready to open the west end of the lobby to limited traffic. The final phase of the renovation will be placing a new marble floor in front of the elevators. This work will not be finished until the end of the month. Please exercise caution when moving through the construction area. The floor will be uneven and steps will be at unusual heights. Watch your step to avoid accidental tripping or falling. Failure to pay attention can result in injury or worse, so don’t walk and text or read your phone while moving in this area.
While not a poorly written memo, grammatically speaking, there are many ways this memo can be revised to reflect principles discussed in LO 6.1 – LO 6.5. See, too, the sample letter on p. 95 as it also lacks the “You-Attitude.” Note: Do not just add words. Revise what is here for the “You-Attitude.”
Here are some examples of sentences revised for the You Attitude:
2. Write a Formal Email
USING READER BENEFITS: Write an Email to a Potential Customer. See Unit 2, Module 8, Activity 8.10, p. 121
Imagine you are now working as a manager or owner of a business in your field. You have been given a lead to a person who may be interested in contracting your company or hiring your services. For example, if you are a health care, you want that person to visit your office to encourage the person to use your facility. If you are in sports management, you want that person to employ your services. If you in Homeland Security, you want that person to hire your company to strengthen his or her company’s security apparatus. Be creative, but realistic. In your email to the individual, be sure to anticipate and address feelings, fears, or needs that may have motivated him or her to reach out to your office/company/institution. Be sure to identify the features you offer and how those could benefit him or her. Reference all of Module 8 and in particular, see the examples in LO 8-3.
Ensure your email is:
3. Write a Formal Memo
NEGATIVE MESSAGING: Announcing the Elimination of a Position. See Unit 2, Module 11, p. 183
Your organization is facing a significant budget shortfall, and in addition to cuts in office supplies and the travel budget, your department must eliminate one position. Though you can make a case for keeping everyone in the department you have no choice, and the only position that seems possible to cut is Robin’s, the department secretary.
Now, you must announce this decision via memo to the department. Robin is popular and has worked with the company for many years. There’s more: once Robin’s position is eliminated there will be more work for the rest of the staff to complete on their own.
4. Evaluating Sources
One of the responsibilities often associated with management is the gathering of career-specific information on resources or professional development. Familiarity with professional sources shows you have interest in your field and invest time to stay current with developments and debates in your industry.
For this assignment, you will identify credible sources related to your field (PHYSICAL THERAPY). You will identify the sources using accurate APA format. Then, for each source, you will write two complete paragraphs that
For your sources, you should include at least one of each of the three following sources:
Clue: When using sources, you want to analyze the source of the data, the numbers, and what the words mean to those who may have been surveyed. For your Final e-Portfolio you will include these sources and an introductory paragraph (250 words minimum) on your skills in researching appropriate sources and vetting them for credibility and relevance to your field.
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